Terms of Use

1. Introduction

Welcome to The Dentists Inc. By accessing or using our website (the “Site”), you agree to be bound by these Terms of Use (“Terms”). Please read them carefully before using our Site.

If you do not agree with any part of these Terms, you must discontinue use of the Site immediately.

These Terms apply to all visitors, patients, and others who access or use the Site. They do not constitute a clinical or contractual agreement for the provision of dental services — that relationship is governed separately by your patient consent forms and treatment agreements.

2. About Us

The Dentists Inc. is a dental practice with two branches operating in Johannesburg, South Africa. We provide general and specialist dental services to patients across the region.

Our website is intended to provide information about our practice, services, and team, and to facilitate appointment enquiries and bookings.

3. Acceptable Use

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the Site in any way that violates applicable South African or international law or regulation
• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the Site or its underlying systems
• Introduce viruses, malware, or other harmful code
• Use automated tools to scrape, crawl, or harvest data from the Site
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Post or transmit any content that is defamatory, offensive, or otherwise objectionable

We reserve the right to restrict or terminate your access to the Site if we determine, at our sole discretion, that you have breached these Terms.

4. Website Content

4.1 General Information Only

The content published on this Site — including articles, service descriptions, treatment information, and any other material — is provided for general informational purposes only. It does not constitute professional dental or medical advice and should not be relied upon as such.

Always consult a qualified dental professional before making decisions about your oral health or treatment options. No content on this Site creates a dentist-patient relationship.

4.2 Accuracy and Currency

We make reasonable efforts to ensure the information on the Site is accurate and up to date. However, we make no warranty, express or implied, regarding the completeness, accuracy, reliability, or suitability of any content for any particular purpose.

Information about treatments, fees, team members, branch hours, and services is subject to change without notice.

4.3 Third-Party Content

The Site may include links to or references from third-party websites, publications, or resources. These are provided for convenience only. We do not endorse, control, or take responsibility for the content or practices of any third-party sites. Accessing third-party links is at your own risk.

5. Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, images, icons, video, and software — is the property of The Dentists Inc. or its content licensors and is protected by South African and international copyright, trademark, and intellectual property laws.

You may not:

• Reproduce, copy, modify, or distribute any content from the Site without our prior written consent
• Use our name, logo, or branding in any way that suggests an association or endorsement without authorisation
• Remove or alter any copyright, trademark, or proprietary notices

You are permitted to view and print pages from the Site for your own personal, non-commercial use only.

6. Appointment Bookings and Enquiries

6.1 Online Enquiries

Any appointment requests, contact form submissions, or enquiries made through the Site are not confirmed until you receive a direct response from our practice. Submission of an enquiry form does not guarantee an appointment slot.

6.2 Appointment Cancellations

If you need to cancel or reschedule an appointment, please contact us as soon as possible and no later than 24 hours before your scheduled time. Repeated late cancellations or no-shows may result in a cancellation fee or restrictions on future bookings, at our discretion.

6.3 Emergency Dental Care

This website is not a channel for dental emergencies. If you are experiencing a dental emergency, please contact our branch directly by phone during operating hours, or proceed to the nearest emergency medical facility.

7. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the collection and use of your information as described in our Privacy Policy.

8. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Site and all content, services, and features are provided “as is” and “as available”, without warranty of any kind, whether express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the Site will be uninterrupted, error-free, or free of viruses or other harmful components
• Warranties regarding the accuracy or completeness of any content

9. Limitation of Liability

To the fullest extent permitted by South African law, The Dentists Inc., its directors, employees, and associates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use of or inability to use the Site
• Any errors or omissions in the Site’s content
• Reliance on information published on the Site
• Unauthorised access to or alteration of your data

This limitation applies regardless of the legal theory on which the claim is based, even if we have been advised of the possibility of such damages.

Nothing in these Terms limits our liability for personal injury or death caused by our clinical negligence, or for any other liability that cannot be excluded or limited under South African law.

10. Indemnification

You agree to indemnify and hold harmless The Dentists Inc. and its directors, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from your use of the Site, your breach of these Terms, or your violation of any third-party rights.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon publication on the Site, with the “Last updated” date revised accordingly.

Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

13. Contact Us

If you have any questions about these Terms of Use, please contact us via the contact details listed on our website.

The Dentists Inc.
Johannesburg, South Africa

These Terms of Use should be read together with our Privacy Policy. Together, they govern your relationship with The Dentists Inc. as a visitor to our website.